Miscellaneous category

19 Nov 2010

Customer feedback results

Thanks to everyone who took part in our customer survey last month. You spoke, we listened. We have paid very close attention to your input, what you told us we do well and where you would like us to improve. We achieved a Net Promoter Score (NPS*) of 77%, a result we are very proud […]

05 Nov 2010

Fire Brigades Union called off Bonfire Night strike action

Following negotiations between the Brigade and the FBU today the union has agreed to call off the strike action that was planned for the Bonfire Night weekend and agreed to attend a meeting of the Resolution Advisory Panel, an independently-chaired body that can make recommendations to resolve the dispute. “This is a sensible move,” said […]

01 Nov 2010

London fire brigade to go on strike on Bonfire day

As you may be aware, The London Fire Brigade are striking as a result of a dispute over working hours.  They have confirmed strike action on Monday 1st November, as well as a possible 47 hour walk-out beginning on Friday 5th November.  The risks that bonfires and fireworks pose make this Bonfire Night strike an […]

24 Sep 2010

London firefighters threaten industrial action

All employers are urged to review their fire risk assessments and fire training in light of the following which could significantly impact on business: London fire-fighters could down their tools in the near future following the Fire Brigades Union’s revelation that members overwhelmingly backed industrial action. The union has issued a notice to London Fire […]

22 Sep 2010

Welsh recycling plant destroyed by inferno

A blaze at a recycling plant in Wales has highlighted the importance of having regular fire risk assessments in factories and other commercial premises. Crews from North Wales Fire and Rescue service were informed about the incident on Spencer Industrial Estate, Buckley, at around 22:55 BST on Sunday night September 19th. Four fire appliances, an […]

21 Sep 2010

Fire crews rescue 14 from Deptford tower block blaze

Have you got effective fire detection in place? Do you have a clear evacuation procedure? A fire in a tower block in Deptford last night has highlighted the importance of fire detection and alarm systems, as well as having effective evacuation procedures in place. Ten fire engines and 50 firefighters from the London Fire Brigade […]